Customer Service Administrator
Empower Your Career | CPD Certified Course | FREE PDF Certificates | Lifetime Access | Free Exam & Assessment
Compliance Central
Summary
- CPD Accredited PDF Certificate - Free
- CPD Accredited Hard Copy Certificate - £10.79
- Exam(s) / assessment(s) is included in price
- Tutor is available to students
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Overview
Are you looking to enhance your Customer Service Administrator skills? If yes, then you have come to the right place. Our comprehensive course on Customer Service Administrator will assist you in producing the best possible outcome by mastering the Customer Service Administrator skills.
The Customer Service Administrator course is for those who want to be successful. In the Customer Service Administrator course, you will learn the essential knowledge needed to become well versed in Customer Service Administrator.
Our Customer Service Administrator course starts with the basics of Customer Service Administrator and gradually progresses towards advanced topics. Therefore, each lesson of this Customer Service Administrator course is intuitive and easy to understand.
Why would you choose the Customer Service Administrator course from Compliance Central:
- Lifetime access to Customer Service Administrator course materials
- Full tutor support is available from Monday to Friday with the Customer Service Administrator course
- Learn Customer Service Administrator skills at your own pace from the comfort of your home
- Gain a complete understanding of Customer Service Administrator course
- Accessible, informative Customer Service Administrator learning modules designed by experts
- Get 24/7 help or advice from our email and live chat teams with the Customer Service Administrator course
- Study Customer Service Administrator in your own time through your computer, tablet or mobile device
CPD
Course media
Description
Curriculum Breakdown of the Customer Service Administrator Course
- WHY Customer Service Is CRITICAL To Your Business!
- Good Isn’t Good Enough!
- We Are ALL in the “Helping Field”
- Providing “Concierge” Level Of Service
- The 5 Tenets Of TQM
- How To Boost Customer Satisfaction
- How To Avoid The 10 Deadly Sins Of Customer Service!
- More Money $$$ – Through Customer Retention
- How Much Is A Customer Worth? $$$
- Do You Understand Your Customer?
- Dealing With Difficult Customers
- “LEAP” Into Customer Service!
- Exceptional Phone Service
- WHY Customers Buy From YOU! $$$
- BONUS LECTURE!!! FINAL TIPS!!!
Who is this course for?
The Customer Service Administrator course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Customer Service Administrator. It is also great for professionals who are already working in Customer Service Administrator and want to get promoted at work.
Requirements
To enrol in this Customer Service Administrator course, all you need is a basic understanding of the English Language and an internet connection.
Career path
- Customer Service Representative: £18,000 to £25,000 per year
- Call Center Agent: £18,000 to £24,000 per year
- Customer Support Specialist: £20,000 to £28,000 per year
- Customer Service Team Leader: £22,000 to £30,000 per year
- Customer Service Supervisor: £24,000 to £32,000 per year
Questions and answers
Currently there are no Q&As for this course. Be the first to ask a question.
Certificates
CPD Accredited PDF Certificate
Digital certificate - Included
CPD Accredited PDF Certificate
CPD Accredited Hard Copy Certificate
Hard copy certificate - £10.79
CPD Accredited Hard Copy Certificate
Delivery Charge:
- Inside the UK: Free
- Outside of the UK: £9.99 each
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.